Hello,
my final documents show “NEW DOCUMENT” as title, even though
a) the preview shows the correct title (“IMPRESSUM”) and
b) in the properties of the specific document in the binder I have defined the filename to “Impressum”.
How can I solve this? Thanks in advance!
Hi Sebastian,
To be certain what exactly the issue is: where does the document show the “new document” title? In the DOCX file itself or as its filename?
Hi @robbert.jacobs ,
thanks for your reply. Let me distinguish in my answer between three different “views” on the document:
(1) the settings of the documents in the binder
(2) the preview of a completed form/Q&A in clause9
(3) the final PDF
Only (1) is correct, the pages (2) and (3) are unfortunately only showing “NEW DOCUMENT”, see the attached screenshots
Hope this helps. Let me know in case of any follow-up questions you might have
Thanks
Sebastian
Hi Sebastian,
I suspect that this is due to the fact that the Q&A is exporting the English version of the document. Because there seems to be no actual English version of the clause text, all of the clause text comes out in German but the document title itself is still the (default) English title “new document”.
To avoid this in the future you will likely want to disable the English version of the document/Q&A. In the “options” pane in the Design Q&A mode you can configure (1) which language version should be available; and (2) which language version should be opened by default (when there are multiple languages available). You can also have the language version of the user’s preference open by default.
Some more detailed information is available on our documentation website here.
Good to hear! A further tip: if text is showing up in red in your document, it means that there is no text for the selected language available in that clause and it is instead showing a language version that is available instead.
That is why in screenshot #2 above, the German text is slightly red instead of just black. This is Clause9’s way of telling you that either the wrong language has been selected or that a clause is missing a translation for the specific language that was selected.
